The little router that couldn’t
Part 1 of Working with Uverse covered a Uverse install, upgrading the speed, and discovering problems with DNS. Since the NVG510 forces customers to use AT&T’s flakey DNS
servers implementation, Part 2 is intented to resolve that. It will guide users in relieving the NVG510 of it’s DNS-chokehold and pass control to an alternate, more accommodating router. Ron Berman has a comprehensive page setup to help answer common questions about the NVG510. As a reference, I’m going to follow his steps while providing screen captures of process. Warning: the official word from AT&T is that migrating away from their DNS servers may degrade the performance of their streaming service. But I haven’t experienced any so far. However, if you have TV service through AT&T and notice a degradation or improvement after making the following changes, please let me know in the comments. For those with Internet service only, please read on for a path to DNS salvation. Continue reading
Help for new customers, and a first week review of AT&T Uverse.
Too big to function
When AT&T announced that they were bringing Uverse service to my neck of the woods, I found myself checking their availability web page more often than I checked my old rusted mailbox. It was only a matter of time before my dreams of tripled internet speed came true. I’m pretty sure I simultaneously shouted in joy, signed up for service, and possibly peed – just a little. I’m a bit ashamed, but how else can I explain it? For a techie, the anticipation created by “faster internets” is equal to a junkie knowing he is about to triple his supply. It was probably that same geeky-level of anticipation that made AT&T’s gloriously botched install job all the more painful. In typical “too-big-to-function” fashion, it took no more than two “IP-DSL tier 2″ tech-support phone calls, five on-site tech visits, and ten days of waiting before they finally got me up and running. Not exactly smooth transition from DSL, but I was confident that together AT&T and I could thaw that icy start into water under the bridge. All I needed to do was witness my first Uverse-delivered web page. Continue reading